Frequently Asked Questions:
Q: Can I customize the LOGO (Company/store/organization logo, My name, Personal logo) / words / pattern?
A: Yes of course. If you already purchased, just contact us via Email: [email protected] or Messenger with the order number & customized requirements, and our customer service will confirm the information with you.
Q: Are they plug and play?
A: Yes, the cigarette lighter plug can be plug and play. And the back of the floor mat is equipped with 3M double-sided tape for pasting installation.
Q: Are they OEM floor mats (factory floor mats)?
A: NO, they are interior ambient light covering the original floor mat, aka “floor mat atmosphere light”. It is universal fit and fixed measurement, so there is no need to worry about whether it is suitable for your car.
Q: How many packages will the floor mat deliver?
A: Due to the carrier’s shipping policy, floor mats will send by two packages. If you receive one package first, which means the second package will arrive soon, please don’t worry. If you have any questions, feel free to contact our customer service!
We Provide Pro Service:
✓ Customer service: respond to your needs and answer your doubts within 24 hours.
✓ Design team: professional design to create the most appropriate customized drawings.
✓ Own Factory: Produced and shipped immediately.
Real customized case:
1. Any words / text / pattern / image; e.g., your name, store / company logo, carton logo, model words, etc. can be customized.
2. When you place an order, please fill in your vehicle info (maker/model/year), customized content and select the kit.
3. After placing the order, please contact us via E-mail: [email protected] or Messenger with the order number & customized requirements, and our customer service will make a second confirmation with you (usually within one working day).
4. After you confirm, your order will enter production, and the production will be completed and shipped within 1-2 working days.
If you like customization, please don’t hesitate: Customized LED Floor Mat