Welcome to the AOONUAUTO Frequently Asked Question Page.
Welcome to the AOONUAUTO Frequently Asked Question Page. Here you can find answers to some of our most commonly-asked questions for your Car door lamp. If your question isn’t listed or answered here, head on over to “Contact Us”ask for help.
Which express service do you use ?
Small and medium items. We ship with a flat-rate to major worldwide destinations using International standard Shipping China Post Registered Air Mail or E-Packet .This international order usually takes between 10 – 25 days. -Larger, heavier and sometimes when you combine multiple small orders, will be sent by DHL or similar premium courier depending on the country being your order is being shipped to, to ensure reliable, quick and safe delivery of your high-value item. Delivery times using this express delivery will take 7 – 14 days plus processing time.
When do you ship the product after the payment ?
AOONUAUTO specializes in manufacturing high-quality car part in China.Once your order is received, we aim to ship it out within three business days of receipt.After shipment , you will receive a shipping e-mail for your reference.
How to check the tracking information ?
You will receive a confirmation e-mail from us when your order has been placed, and then you will receive a second e-mail once your order has shipped. The shipping e-mail you receive will contain a tracking number and order information for your package. Within 48 hours of shipment, you can go to the tracking service’s website to track your package .Here is some tracking website like 17 Track ,Tracking More ,DHL and so on.
Do you offer discounts on large orders?
Depending on the order and product weight , we are very happy to discuss discounts for you large orders or bulk order. please get in touch via customer service page or email to discuss your order.
What should i do if i can’t find my model？
Our products are basically suitable for all models. If you can’t find your model, don’t worry, it may be because our website has not updated the model information in time. You can contact our customer service staff or send us an email: customer @ aoonuauto.com, we are happy to help you.